Return & Refund Policy

Last Updated: September 26, 2026

At DinoWorld, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, please review the policy below.

1. Returns

We accept returns within 30 days of delivery.

To be eligible for a return, the product must:

• Be unused and in its original condition
• Be returned with its original packaging and accessories
• Not be damaged due to misuse, accidents, or improper handling
• Include proof of purchase or order information

Items that do not meet these requirements may not be eligible for a refund.

2. How to Request a Return

To request a return, contact us at DinoWorld@gmail.com with:

• Your order number
• The reason for the return
• Photos of the product, if applicable

Do not send your product back until you have received return instructions from us.

3. Return Shipping

Unless the product is defective, damaged, or we made an error with your order, the customer is responsible for return shipping costs.

If the item is defective, damaged upon arrival, or you received the wrong product, please contact us and we will review the issue and determine the appropriate resolution.

4. Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method.

Please allow your payment provider additional processing time for the refund to appear in your account.

5. Damaged or Defective Products

If your product arrives damaged or defective, please contact us within 7 days of delivery.

Please provide your order number and clear photos or videos showing the issue. We may offer a replacement, refund, or another appropriate resolution depending on the circumstances.

6. Non-Returnable Items

Certain items may not be eligible for return, including products that:

• Have been used or damaged after delivery
• Are missing parts or accessories
• Have been modified or altered
• Are returned after the applicable return period

7. Exchanges

We currently do not offer direct exchanges.

If you need a different product, you may be required to return the original item and place a new order.

8. Cancellations

If you need to cancel your order, contact us as soon as possible after placing it.

We cannot guarantee that an order can be canceled once it has entered processing or has been shipped.

9. Contact Us

For questions regarding returns or refunds, contact:

DinoWorld
Email: DinoWorld@gmail.com

We will review your request and respond as soon as possible.